Shipping Policy – Anisew
At Anisew, we are dedicated to providing fast and reliable shipping services across Vietnam. Please review the details below to understand how we handle the shipping process.
Shipping Coverage
We currently ship to all cities and provinces within Vietnam.
If you have questions about delivery to your specific address, feel free to contact us via our Contact Page or at [email protected].
Shipping Fee
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Flat-rate shipping fee: 30,000 VND per order
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The shipping cost will be clearly displayed during the checkout process.
Order Processing Time
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All orders are processed and packed within 24 hours of confirmation.
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This processing time is separate from the actual delivery time.
Estimated Delivery Time
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Within the same city: 1–2 business days
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Other locations/provinces: 1–3 business days
⚠️ Delivery times may vary based on location, weather conditions, holidays, or courier service delays.
Shipping Partners
We work with trusted delivery providers such as Viettel Post, Giao Hàng Tiết Kiệm, and VNPost to ensure that your order is delivered accurately and promptly.
Tracking Your Order
After your order has been shipped, we will send you a tracking code so you can monitor the delivery status on the shipping provider’s website.
Shipping Issues
If your order is damaged or lost during transit, please notify us within 14 days of receipt. We will work with the shipping partner to resolve the issue as quickly as possible. Depending on the situation, we may offer a replacement or other suitable solution.